EP07: Finding Great Team Members: Tips for Making Your First Hire a Success
One of the biggest moments in your business is when you've worked so hard to grow, and now you’ve reached that inevitable point: you need more help. Hiring your first employee—or any employee—can feel daunting, even for a seasoned entrepreneur. You have to navigate all sorts of new challenges, from training to communication to legal compliance to the big T word: trust. But hiring the right team member can add new talent to your portfolio and take your business to new heights.
Toa’s highlights from the episode:
The Four “C’s” Toa Uses to Hire the Best Team Members
Common Hiring Mistakes to Avoid
Tips for Making Your First Hire a Success
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Quotable Moments From the Episode
“So when you’re looking for employees, what do you look for? And how do you know, especially if it's your first employee, that this person is going to work out? What are some ways to try to choose someone that is going to be the right fit? We actually use something called The Four C's: culture, chemistry, competency and character.” - Toa Green
“We find people who love people—I mean, we're in customer service, and we’re in hospitality. You have to find people who genuinely love being around people.” - Toa Green
“There's something to be said for when your team has your back, and you get through stuff together, and they trust you to take care of them and that you’ll look out for them. That's the best part of being human: having those connections together and feeling like you have trust.” - Toa Green
“I always want the best for whoever comes on our team. I want them to be happy. I want them to find their work fulfilling. I want them to reach whatever dreams they are trying to reach. So if we can be a stop in that journey, where we can put some money in your pocket, maybe you get some experience, maybe it's your first chance to be a leader—whatever we can offer, I hope that it’s beneficial to that person and whatever journey they’re on.” – Toa Green
Resources Mentioned in This Episode
Slack: Toa’s Favorite Team Communication Tool
When I Work: Toa’s Favorite Scheduling Tool
Gusto: Toa’s Favorite Payroll & HR Tool
Connect with Toa!
C&B Podcast website
*Production by Four Eyes Media*